NC21 believes online gaming is a form of entertainment — it should never become a source of problems. That's why we're committed to building a culture of responsible play. On this page, you'll find guidance on how to play within your limits and where to get help if things start to go wrong.
Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, you'll need to wait 7 days.
Set a limit on how long you play in one sitting. When your time is up, NC21 will automatically send you an alert and give you the option to pause your session.
Need a few days away? Pause your account for anywhere between 24 hours and 30 days. You won't be able to log in during this time.
You can self-exclude from NC21 for anywhere between 6 months and permanently. This decision cannot be reversed before the chosen period ends.
Decide in advance how much you're willing to lose in a given period. Once you hit that limit, no further bets can be placed.
At regular intervals, NC21 will remind you how long you've been playing and how much you've won or lost during the current session.
Responsible gaming means treating gaming as entertainment — not as a source of income or a way to cope with stress. At NC21, it means enjoying yourself within your budget, being able to walk away after a loss without despair, and never letting gaming take priority over the other things that matter in your life.
Online betting and gaming are growing rapidly in Bangladesh. NC21 believes this growth must be matched with greater responsibility. That's why we're more than just a gaming platform — we're committed to creating a safe environment for all players.
Most people play for fun and never run into any issues. But for some, gaming can gradually spiral out of control. That's not a personal failing or a sign of weakness — it's a mental health issue, and one that can be addressed.
NC21's responsible gaming policy is built on three pillars. First, prevention — we want players to stay informed before any problems arise. Second, detection — if warning signs appear, NC21 aims to identify them as quickly as possible. Third, support — help is always available, so no one has to face difficulties alone.
Playing at NC21 isn't just about winning — it's about having fun. The day it stops being fun is the day to take a break.
If you notice any of the signs below — in yourself or someone you know — it's time to seek help.
Answer the following questions honestly. This is not a diagnosis — it's simply a tool for self-awareness.
NC21 doesn't want any member to face difficulties alone. If something feels wrong, reach out to NC21 support first. We won't judge — we're here to help.
At NC21, ensuring every player's safety and enjoyment is our commitment. Play responsibly and have fun.